Your Next Communications Solution Should Support APIs

This is a guest post by Irwin Lazar of Nemertes.  Irwin develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics. He is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years. We thank him for his contribution to our blog.   Today’s workers have a myriad of collaboration tools at their fingertips.  Team collaboration apps enable one-on-one and group messaging.  Conferencing tools increasingly support video.   Document collaboration platforms

We are delighted to announce a new integration with PieSync by HubSpot. PieSync offers the only solution in the market to keep your customer data in sync two-ways and in real time, processing new entries as well as historical data. Your contacts are kept in sync automatically, so you don’t need to worry about it once the configuration is set up: PieSync runs in the background and scans your database for changes every five minutes. PieSync helps Phone.com users get the most out of our phone system by allowing you to connect contact data from more than 230 other applications.

Phone.com is delighted to announce that a new integration with Chrometa time tracking software is now available. Chrometa is used by lawyers, accountants, architects, freelancers, and others to make sure they get paid for every minute of work on documents, meetings, and now phone calls and text messages using Phone.com. The Time Tracking Challenge Professional service providers must track and log all activities. Professionals charge an average of $150 an hour, so any time that isn’t properly accounted for is literal money. But manual time tracking, even with a timer is an onerous, and error-prone chore.  Every disruption or attempt