Being able to communicate with your customers efficiently is central to the success of any business. As a consumer, you’ve undoubtedly experienced the frustration of shouting, “Operator!” repeatedly into an automated voice-over system to access the help you need. Everyone is looking for a quick and easy way of communicating. However, as a business owner, establishing a professional and easy-to-use phone system has traditionally been costly, with solutions such as live answering services affordable for only larger, well-established businesses. However, times have changed. Thanks to the advancement of technology, it is now possible for businesses of all sizes to obtain