Your new Phone.com number will be available to you immediately after you sign up and configure your account. You’ll be able to make calls in minutes.

A user is anyone who can make or receive business calls using Phone.com. In most organizations, each employee who makes or receives calls will be a user. You’ll pick the right plan for your organization and sign up as the administrator. After you’ve signed in, you can add as many users to your account as you like. If you have 10 or more users, you can contact our sales team for a discounted rate.

Yes! You can save more than 15% by selecting annual payments.

Yes. Once you have set up your account, you can add, change, or remove users or change your plan level.

Like others in the industry, Phone.com must bill customers under the laws and regulations set by tax authorities and regulatory agencies, including federal, state, and local regulators. These jurisdictions and agencies assess taxes, fees, and surcharges for telecommunications-related services and programs that solution providers, including Phone.com, must collect from customers and remit to these agencies. Some surcharges for telephone-related services providers are permitted but not required to be passed through to customers.

Taxes and fees that impact the telecommunications industry are frequently adjusted, based on your location, and subject to change without notice. If new or different taxes, surcharges, or fees are imposed on Phone.com, we will include those adjustments in applicable billings.

Detailed information is available on the Federal Communications Commission (FCC) website.

You have a choice in pricing options with Phone.com. Depending on your business needs, you can choose between our month-to-month or annual payment options. Save by paying annually, or reserve the flexibility to cancel at any time by selecting month-to-month payments.

Phone.com’s solution allows you to send and receive text and image messages using your business phone number. The US wireless carriers have implemented registration requirements, limitations, and fees for outbound text messages to their customers. Customers who wish to use Phone.com for text messaging will need to register and accept these additional fees.  Learn more.  Phone.com’s service is intended for conversational text messaging.  Bulk or high-volume SMS is available at an extra cost.

No, but international calling is available. Check here for rates and policies.

Our team of experts is standing by to help. You can reach out to our sales team by submitting this form, or you can give us a ring at 1-877-746-6310. We’ll be delighted to answer any questions and help you pick the right plan for you.